Last updated: September 2025

Overview

This website, including all information, tools, and services available from this site to you, the user, is offered conditional upon your acceptance of all terms, conditions, policies, and notices stated here (“Terms of Service”, “Terms”). By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

SECTION 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or code of a destructive nature.

Subscriptions. Biora Essentials may offer discounted “Subscribe & Save” plans. Unless we specify otherwise in an offer, subscriptions have no minimum term and you can modify or cancel in your customer portal at any time before the next billing cycle.

SECTION 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings are for convenience only and will not limit these Terms.

SECTION 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Materials are provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more complete or timely sources. Any reliance on the material on this site is at your own risk. Historical information may not be current and is provided for reference only. We may modify the contents of this site at any time, but have no obligation to update any information.

SECTION 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – Products or Services

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction (we currently serve the United States and Canada). We may limit quantities, change product descriptions or pricing at any time without notice, and discontinue any product at any time. We do not warrant that the quality of any products, services, information, or other material will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order (including orders placed under the same account, payment card, and/or shipping address). If we change or cancel an order, we may attempt to notify you via the email, billing address, or phone number provided at the time the order was made. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update your account and other information (including email and card details) so that we can complete your transactions and contact you as needed. Address accuracy is your responsibility: if an incorrect address is provided and the package is delivered or returned, we may pass on any extra delivery charges and will not automatically resend the package.

SECTION 7 – Optional Tools

We may provide access to third-party tools over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or endorsements. Any use by you of optional tools is entirely at your own risk and discretion and you should ensure you approve the terms provided by the relevant third-party provider(s). New features or services offered through the website will also be subject to these Terms.

SECTION 8 – Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy, and we will not have any liability for third-party materials or websites. Review third-party policies and practices before engaging in any transaction. Complaints or questions regarding third-party products should be directed to the third party.

SECTION 9 – User Comments, Feedback and Other Submissions

If you send submissions (e.g., ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise), you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us, without restriction and without obligation to maintain them in confidence, pay compensation, or respond.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms. You agree your comments will not violate any right of any third party, and will not contain unlawful, abusive, or obscene material, or any malware. You may not use a false email, pretend to be someone else, or mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

SECTION 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update or clarify information except as required by law.

SECTION 12 – Prohibited Uses

In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable regulations, rules, laws, or ordinances; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Service or related websites. We reserve the right to terminate your use of the Service for violating any prohibited use.

SECTION 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel the Service at any time, without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are (except as expressly stated) provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Biora Essentials, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, revenue, savings, data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any product, or for any other claim related in any way to your use of the Service or any product, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available, even if advised of their possibility. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – Indemnification

You agree to indemnify, defend, and hold harmless Biora Essentials and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – Termination

Obligations and liabilities incurred prior to termination shall survive termination. These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail (or we suspect you have failed) to comply with any term, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services.

SECTION 17 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements or communications. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 – Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflicts of law principles. Venue and jurisdiction shall lie exclusively in the state or federal courts located in Delaware, except where consumer protection laws in your place of residence require otherwise. For Canadian consumers, mandatory consumer protection laws of your province may apply.

SECTION 19 – Changes to Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 20 – Contact Information

Questions about the Terms should be sent to: support@bioraessentials.com.

Promotional Program Terms and Conditions

1. Program Overview

The Biora Essentials rewards programs (including loyalty, subscription, and other promotional initiatives, collectively “Programs”) provide eligible customers (“Members”) with benefits according to the specific terms displayed on our website for each Program.

2. Eligibility

Programs are open to individuals aged 18+ with an account on our website. By participating, you agree to these terms and any Program-specific rules published on our site.

3. Earning Benefits

Members may earn points, credits, discounts, or other benefits (“Benefits”) for qualifying purchases. Earning rates and qualifying actions may vary by promotion or product category as shown on the Program page. Benefits are typically credited after a successful order completes and any return window passes.

4. Redeeming Benefits

Benefits can be redeemed for rewards listed on the Program page, subject to availability and any posted restrictions. Redemption is completed online via your account.

5. Benefits Expiration

Benefits remain active while your account is active. If your account shows no activity (e.g., no purchase or redemption) for three (3) months, Benefits may expire as indicated on the Program page.

6. Non-Transferable & No Cash Value

Benefits are linked to your account, cannot be sold or transferred, and have no cash value.

7. Changes to Programs

We may modify, suspend, or terminate any Program at any time, with or without notice. Changes are effective when posted on our website.

8. Termination

We may terminate your participation if we suspect fraud, abuse, or violation of these terms or Program rules.

Referral Program Contest Terms and Conditions

From time to time, Biora Essentials may run referral contests that offer additional rewards to participants in our Referral Program (“Contest Terms”). These Contest Terms supplement the Referral Program rules and any defined terms carry over.

Rewards. If we determine that you qualify, rewards are based on the number of new customers you refer within the posted campaign period. The specific rewards, dates, and thresholds will be listed on the campaign page. Rewards have no cash value and are subject to availability.

General. These Contest Terms are governed by the laws of the State of Delaware, USA. You are not required to participate. If you do, you accept these Contest Terms.

Inner Circle – Subscription Terms & Conditions

1. Eligibility and Enrollment

The “Inner Circle” is our subscriber benefits program available to customers who enroll in “Subscribe & Save” on eligible products. Enrollment is automatic upon starting a subscription. Unless otherwise stated, there is no additional membership fee.

2. Benefits

Inner Circle members may receive ongoing product discounts (e.g., 15% single bottles / 10% bundles, subject to change), priority support, reserved stock on high-demand products, exclusive promotions and gifts, and periodic loyalty incentives. Benefits are available only while your subscription remains active.

3. Credits & Rewards

Subscribers may earn credits or rewards over time (e.g., per successful subscription delivery) according to the schedule posted on our website. Credits have no cash value, are non-transferable, and can be redeemed only through our online store as described.

4. Subscription Management

You can edit, skip, or cancel your subscription any time via your account portal or by contacting support. Changes must be made before the next billing cycle to take effect. There are no cancellation fees unless a specific promotional offer states otherwise.

5. Duration and Changes

Membership remains active as long as you maintain at least one active subscription. We may change, suspend, or discontinue Inner Circle features or discounts at any time. Any changes will be communicated on our website or via email.